FAQ - Techariens

Frequently Asked Questions (FAQ)

Welcome to the Techariens.net FAQ page! Here you’ll find answers to some of the most common questions about our products, services, and policies. If you don’t find the answer you’re looking for, please feel free to contact us directly.

1. What products do you sell?

We sell WordPress themes and plugins that are GPL-licensed. Our products are designed to enhance your WordPress website’s functionality and design. They are compatible with various WordPress versions and can be used on multiple websites.

2. What is the GPL License?

Our products are distributed under the General Public License (GPL). This means you have the freedom to:

  • Use the products on unlimited websites.
  • Modify the products as per your needs.
  • Redistribute the products or your modified versions (as long as you retain the GPL license).

For more information on the GPL, visit our GPL Page.

3. How do I purchase a product?

You can easily purchase our products by:

  1. Browsing our store and selecting the theme or plugin you wish to purchase.
  2. Adding the product to your cart.
  3. Completing the checkout process via secure payment options like PayPal, Razorpay or credit/debit cards.
  4. After purchase, you will receive a download link via email or in your account on Techariens.net.

4. Do I need to create an account to purchase?

Creating an account is not mandatory to make a purchase. However, creating an account allows you to:

  • Access your purchase history.
  • Download your products anytime.
  • Receive important updates and notifications about your products.

5. Can I use the products on multiple websites?

Yes! Since our products are GPL-licensed, you can use them on as many websites as you wish. There are no restrictions on the number of websites where you can use our products.

6. Do you offer support for the products?

We offer limited support for installation, basic setup, and troubleshooting of our products. However, we do not provide support for customizations, modifications, or ongoing maintenance. If you have any issues, you can contact our support team at [email protected].

7. Will I receive updates for the products I purchase?

No! We offer limited updates for all the products purchased from Techariens.net. When we release new updates or versions of the products, you can purchase and then download them from your account by purchasing it.

8. What is your refund policy?

Due to the nature of digital products, we do not offer refunds once a product has been downloaded. However, if you encounter any technical issues (like broken download links or incorrect files), please reach out to our support team, and we’ll assist you in resolving the problem. We may consider refunds on a case-by-case basis if there are exceptional circumstances.

9. Can I customize the themes or plugins?

Yes! Since our products are under the GPL license, you have full rights to modify the source code to meet your needs. You can customize the design, features, or even the functionality. However, any changes you make are your responsibility, and we do not offer support for customizations.

10. How do I install a theme or plugin?

After purchasing and downloading the product, you can install it on your WordPress site in the following steps:

  1. For Themes:
    • Go to your WordPress Dashboard → Appearance → Themes → Add New → Upload Theme.
    • Choose the downloaded theme file and click Install Now.
    • Activate the theme once installation is complete.
  2. For Plugins:
    • Go to your WordPress Dashboard → Plugins → Add New → Upload Plugin.
    • Choose the downloaded plugin file and click Install Now.
    • Activate the plugin after installation.

11. Can I use your products for client projects?

Yes! You can use our GPL-licensed products for client projects, whether it’s for personal or commercial use. The GPL license gives you the freedom to install and customize the themes and plugins for any website, including client websites.

12. Are your products compatible with all WordPress versions?

Our products are designed to be compatible with the latest stable version of WordPress. However, it’s always a good practice to keep both WordPress and our products up-to-date to ensure compatibility and security.

If you experience any issues, please contact our support team for assistance.

13. Can I redistribute your products?

Yes! Since our products are GPL-licensed, you can redistribute them, either in their original form or with modifications. However, please remember that if you redistribute modified versions, you must keep the GPL license intact and provide the same freedoms to others.

14. How can I contact customer support?

If you need assistance or have any questions, you can contact us at:

Our support team is available to help with any issues related to your products or purchases.

15. Do you offer any discounts or promotions?

From time to time, we may offer special discounts, promotions, or bundles on our products. To stay updated on these offers, be sure to subscribe to our newsletter or follow us on social media for the latest announcements.

Still Have Questions?

If you have more specific questions or need further clarification, feel free to contact us. We’re always here to help!